Every guest's AI assistant on WhatsApp.
StayBrew gives every hotel guest a proactive WhatsApp concierge — no app, no front-desk phone loop. Just check them in.
How can we help you today?9:32 AM
From check-in to resolved — without a single phone call.
StayBrew slots into the workflow your front desk already runs. No new app for guests, no new habits for staff.
Check the guest in
Front desk adds the room, name and number in under 30 seconds. That's the only step they have to remember.
A WhatsApp thread opens
The guest instantly gets a welcome nudge with Wi-Fi, food menu and service — right in WhatsApp, no download.
Requests route themselves
AI reads each message, routes it to the right team with an SLA timer, and confirms back to the guest automatically.
One thread for the guest. One dashboard for the team.
Everything mid-tier hotels need to run guest operations on the channel guests already live on.
Proactive onboarding nudge
The moment a guest is checked in, they get a WhatsApp welcome with Wi-Fi, menu and service buttons. Near-100% reach, zero app installs.
Visual F&B Magic Link
A tap opens a fast, photo-rich room-service storefront. Guests order in-room without calling — orders land straight in the kitchen.
Smart request routing
Towels, AC, wake-up calls — typed in plain Hindi or English. AI classifies intent and routes to housekeeping, maintenance or front desk.
SLA tracking & escalation
Every request carries a countdown. Breach the SLA and the front desk gets an instant alert — before the guest ever calls angry.
FAQ answered instantly
Wi-Fi password, checkout time, breakfast hours, pool timings — the AI answers common questions autonomously, day and night.
Hindi & English, natively
The assistant detects the guest's language from their first message and replies in kind — no menus, no language barrier.
The whole shift, on one screen.
Room, request, status and a live SLA countdown — green to amber to red as time runs out.
An SLA breach pins a banner to the top of the board with one-tap thread takeover.
Confirm an order with a single tap and the guest gets an instant WhatsApp confirmation.
The next shift sees exactly the same live board — nothing relies on memory.
Proof in the first 60 days.
StayBrew is built to pay for itself before the pilot ends — on revenue and on hours saved at the desk.
Two plans, priced per room.
Built on what's live: menu management, service requests, WhatsApp food ordering, and OTA / Google review routing.
- Menu management
- WhatsApp service requests + front-desk inbox
- Email support
- WhatsApp food ordering + orders board
- OTA / Google review routing
- Multiple menus / outlets
- Priority support
- Menu management
- WhatsApp service requests + front-desk inbox
- Email support
- WhatsApp food ordering + orders board
- OTA / Google review routing
- Multiple menus / outlets
- Priority support
What a hotel pays
Premium · amount billed each cycle| Hotel size | Monthly | Quarterly | Yearly |
|---|---|---|---|
| 20 rooms | ₹2,980 | ₹8,220 | ₹28,560 |
| 50 rooms | ₹7,450 | ₹20,550 | ₹71,400 |
| 100 rooms | ₹14,900 | ₹41,100 | ₹1,42,800 |
Monthly is billed every month, quarterly every 3 months, yearly once a year. Quarterly saves 8% · yearly saves 20% on the per-room rate.
Questions, answered.
Do guests need to download an app?
How long does setup take?
Does it work with our existing PMS and POS?
What languages can guests use?
What if a guest's number isn't on WhatsApp?
How does StayBrew handle complaints?
Is there a long-term contract?
Put a concierge in every guest's pocket.
See StayBrew run a live shift — the WhatsApp thread, the F&B storefront and the front desk dashboard, end to end.